Privacy Policy

1. Data Protection at a Glance

General Notes
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our Privacy Policy listed below.

Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the section “Notice Concerning the Party Responsible for This Website” in this privacy policy.

How do we collect your data?
Your data is collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This data is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure a fault-free provision of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You always have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge. You also have the right to request that it be corrected or deleted. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to demand the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this and other questions on the subject of data protection, you can contact us at any time.

Analysis Tools and Tools from Third-Party Providers
When visiting our website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following Privacy Policy.

2. Hosting

We host the content of our website with the following provider:

IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you visit our website, IONOS collects various log files including your IP addresses. For details, please refer to the privacy policy of IONOS: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable representation of our website. If the corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

3. General Notes and Mandatory Information

Data Protection
The operators of zeptr.co take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and for what purpose. It also explains how and for what purpose this is done.

Note that data transmission over the Internet (e.g., communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.

Notice Concerning the Party Responsible for This Website
The responsible party for data processing on this website is:

ZEPTR
Olper Hütte 5h
57462 Olpe
Germany

Phone: +49 (2761) 801 090 4
Email: concierge@zeptr.co

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Data Retention
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General Notes on Legal Bases for Data Processing on This Website
If you have consented to data processing, we process your personal data based on Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or to access information on your end device (e.g., via device fingerprinting), the data processing is also based on § 25 (1) TTDSG. Consent can be revoked at any time. If your data is required for contract fulfillment or for the performance of pre-contractual measures, we process your data based on Art. 6 (1) lit. b GDPR. We also process your data if it is required to fulfill a legal obligation based on Art. 6 (1) lit. c GDPR. Data processing may also occur based on our legitimate interest according to Art. 6 (1) lit. f GDPR. The specific legal bases in each case are informed in the following paragraphs of this privacy policy.

Note on Data Transfer to the USA and Other Third Countries
We use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data can be transferred to these third countries and processed there. We would like to point out that in these countries, a level of data protection comparable to that in the EU cannot be guaranteed. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. Therefore, it cannot be ruled out that US authorities (e.g., intelligence services) process, evaluate, and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
If the data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims (objection according to Art. 21 para. 1 GDPR).

If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).

Right to Lodge a Complaint with a Supervisory Authority
In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or place of the alleged violation. This right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Information, Deletion, and Correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of data processing and, if necessary, a right to correct or delete this data. For this purpose, as well as further questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restrict processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your and our interests. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.
  • If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies
Our website uses “cookies.” Cookies are small data packets that do not harm your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them or an automatic deletion occurs through your web browser.

Cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart function or video display). Other cookies are used to evaluate user behavior or display advertising.

Cookies required for electronic communication, to provide certain functions you wish (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent has been requested for storing cookies and similar recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); consent can be revoked at any time.

You can set your browser to inform you about cookie settings and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Where cookies from third-party companies or for analytical purposes are used, we will inform you separately in this privacy policy and, if necessary, ask for consent.

Consent with Complianz
Our website uses Complianz’s consent technology to obtain your consent to store certain cookies on your device or to use certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (“Complianz”).

Complianz is hosted on our servers, so no connection is made to the servers of the provider of Complianz. Complianz stores a cookie in your browser to be able to assign granted consents or their revocation. The data collected in this way is stored until you ask us to delete it, delete the Complianz cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

The use of Complianz is to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

5. Analysis Tools and Advertising

Google Tag Manager
We use Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. It does not create user profiles, store cookies, or conduct independent analyses. It mainly manages and deploys the tools it integrates. However, Google Tag Manager captures your IP address, which can be transmitted to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and easy integration and management of various tools on the website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting). Consent can be revoked at any time.

Google Analytics
This website uses features of the web analysis service Google Analytics, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. This involves collecting various usage data, such as page views, duration of stay, operating systems used, and user origin. This data is assigned to the user’s device, without being linked to a user ID.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent under Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

This website uses the analysis services of IONOS WebAnalytics, provided by 1&1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur. IONOS can analyze various data, such as visitor numbers and behavior (e.g., page views, duration of website visit, bounce rates), sources of visitors, and technical data (browser and operating system versions). IONOS stores the following data for this purpose:

  • Referrer (previously visited website)
  • Requested webpage or file
  • Browser type and version
  • Operating system used
  • Device type used
  • Time of access
  • IP address in anonymized form (used only to determine the location of access)

The data collection by IONOS is completely anonymized, so it cannot be traced back to individual persons. IONOS WebAnalytics does not store cookies.

Data storage and analysis are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the statistical analysis of user behavior to optimize both its website and its advertising. If the corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting). Consent can be revoked at any time.

For more information on data collection and processing by IONOS WebAnalytics, please refer to IONOS’s privacy policy at the following link: https://www.ionos.de/terms-gtc/datenschutzerklaerung/

Facebook Pixel
This website uses Facebook’s visitor action pixel for conversion measurement, provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The data collected is also transmitted to the USA and other third countries according to Facebook.

This allows us to track page visitors’ behavior after being redirected to our website by clicking on a Facebook ad. This helps evaluate the effectiveness of Facebook ads for statistical and market research purposes and optimize future advertising efforts.

The data collected is anonymous to us as website operators; we cannot infer the identity of the users. However, Facebook stores and processes this data, possibly linking it to the user’s profile and using it for its own advertising purposes, according to Facebook’s data usage policy. This enables Facebook to display ads on Facebook pages and outside Facebook. We, as website operators, have no control over this data usage.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

Where personal data is collected on our website with this tool and transmitted to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transmission to Facebook. The processing by Facebook after the transmission is not part of the joint responsibility. The obligations jointly incumbent on us have been stipulated in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Rights of data subjects (e.g., information requests) regarding the data processed by Facebook can be asserted directly with Facebook. If data subject rights are asserted with us, we are obliged to forward them to Facebook.

For more information on protecting your privacy, see Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing function “Custom Audiences” in the settings for ads at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

Facebook Conversion API
We have integrated the Facebook Conversion API on this website. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The data collected is also transmitted to the USA and other third countries according to Facebook.

Facebook Conversion API allows us to capture the interactions of website visitors with our website and transmit them to Facebook to improve advertising performance on Facebook.

This includes particularly the time of access, the accessed webpage, your IP address, and your user agent, as well as possibly further specific data (e.g., purchased products, value of the shopping cart, and currency). A complete overview of the data that can be collected can be found here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

Where personal data is collected on our website with this tool and transmitted to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transmission to Facebook. The processing by Facebook after the transmission is not part of the joint responsibility. The obligations jointly incumbent on us have been stipulated in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Rights of data subjects (e.g., information requests) regarding the data processed by Facebook can be asserted directly with Facebook. If data subject rights are asserted with us, we are obliged to forward them to Facebook.

For more information on protecting your privacy, see Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/.

6. Plugins and Tools Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA.

Wordfence is used to protect our website from unwanted access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to the servers of Wordfence so that Wordfence can compare and possibly block accesses made to our website.

The use of Wordfence is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective possible protection of his website against cyberattacks. If the corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting). Consent can be revoked at any time.

7. E-Commerce and Payment Providers

We collect, process, and use personal customer and contract data for establishing, structuring, and modifying our contractual relationships. Personal data related to the use of this website (usage data) is only collected, processed, and used to the extent necessary to enable or invoice the service. The legal basis for this is Art. 6 Abs. 1 lit. b DSGVO.

The collected customer data will be deleted after the completion of the order or termination of the business relationship, subject to any applicable legal retention periods.

8. Our Services

Handling of Applicant Data
We offer you the opportunity to apply to us (e.g., via email, postal mail, or online application form). We inform you about the extent, purpose, and use of your personal data collected during the application process. We assure you that your data is collected, processed, and used in compliance with applicable data protection law and all other legal provisions and is treated with strict confidentiality.

Scope and Purpose of Data Collection
If you submit an application, we process your associated personal data (e.g., contact and communication data, application documents, notes during job interviews, etc.) as necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG (initiation of an employment relationship), Art. 6 Abs. 1 lit. b DSGVO (general contract initiation), and – if you have given consent – Art. 6 Abs. 1 lit. a DSGVO. Consent can be revoked at any time. Your personal data is disclosed only within our company to individuals involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems for the purpose of carrying out the employment relationship, based on § 26 BDSG and Art. 6 Abs. 1 lit. b DSGVO.

Data Retention Duration
If we cannot offer you a job, if you reject a job offer, or if you withdraw your application, we reserve the right to retain the data you have provided based on our legitimate interests (Art. 6 Abs. 1 lit. f DSGVO) for up to 6 months from the end of the application process (rejection or withdrawal of the application). Thereafter, the data is deleted, and the physical application documents are destroyed. The retention serves as evidence in case of a legal dispute. If it is apparent that the data will be required after the 6-month period (e.g., due to an impending or ongoing legal dispute), deletion will only occur when the purpose for further storage no longer applies.

Longer retention may also occur if you have given appropriate consent (Art. 6 Abs. 1 lit. a DSGVO) or if statutory retention obligations prevent deletion.